OUR AMAZING SUPPORT STAFF

Our office runs smoothly thanks to the tireless work of our amazing support staff. Our support staff handles everything from e-filing, preparation of correspondence, phone calls, planning special events, personal assisting, client management, accounts receivables, running firm errands, and special projects. Anything and everything to make sure the attorneys and legal professionals can concentrate on our most important person: THE CLIENT.

ALESSANDRA INFANTE

Administrative Assistant

Alessandra Infante was born and raised in Miami, Florida. Her family’s roots have allowed her to become trilingual as she is native in English, Spanish, and Italian. She graduated from Our Lady of Lourdes Academy in 2021 with Dual Enrollment and Advanced Placement credits. During her highschool career she was involved in many extracurriculars. Among other roles, Alessandra was the Captain for her Varsity Cheerleading Team, President of Key Club, and the Secretary for National Honor Society. She is now attending Florida International University where she is majoring in Political Science on a Pre-Law track. Within her first year of college she has maintained a 4.0 GPA and continues to be involved both in and out of school. At FIU, she is a member of the Pre-Law Fraternity and the Director of Campus Relations for Alpha Xi Delta. Dedicating over 300 hours in community service within the last five years has allowed Alessandra to learn many valuable lessons and gain the experiences of a lifetime. In 2019, she went on a mission trip to Atabalero, Dominican Republic with Blue Missions. Here, she was able to help build latrines and meet extraordinary people in which she will forever cherish. Alessandra enjoys spending time with her friends and family, traveling, writing, going to the gym, and overall trying new experiences. Throughout her life she has grown as an individual and gained many strengths. A few of these include passion, determination, organization, and compassion.

JACQUELINE ZACARIAS

Client Relations Manager

Jacqueline, or as we affectionately call her, Jackie, is a graduate of Coral Park Sr. High. Jackie is patient, empathetic, a great listener and has the most positive outlook of anyone we know. As our Client Relations Manager, Jackie may be one of the first people you interact with at IVPA. Jackie’s role is to ensure that clients receive top-notch service and to follow up with some of our favorite past clients. She is an excellent collaborator and has great interpersonal skills.  When she’s not making our clients happy, Jackie dedicates her time at her son’s school volunteering as Room Mom and on the School’s PTO (VP and Treasurer as of late). She works diligently on multiple fundraisers and events to support teacher’s and children’s programs. Her hobbies include spending time and enjoying the company of her family with her amazing daughter, son and incredible husband. She also enjoys working out, baking, organizing, watching Hallmark and her never gets old Soaps – General Hospital, Days and Young and the Restless. She also (and we quote) “Love, Love, Love going to Disney with the fam.”

LOURDES ORIA 

Legal Billing Specialist

Lourdes works hand-in-hand with all of our team members to provide the swift resolution and distribution of estates and guardianships by ensuring that all invoices are prepared accurately and efficiently. Lourdes’ background stems from over 20 years in commercial property management.  She also brings a fresh and modern approach to running a business.  She holds a Bachelor’s Degree in Business Management from Florida International University, is a Florida Licensed Sales Associate and a Florida Licensed Community Association Manager.

 

Lourdes enjoys taking on challenges herself as well as giving others opportunities that challenge them to exceed themselves in some way.  She has a “can-do” attitude as well as a steady inner drive.  She’s been with her husband for over 20 years and has a toddler son.  In her spare time, she runs a laser engraving business, makes beaded bracelets and is an active volunteer in her son’s school.

TAYLOR M. DIAZ 

Law Clerk

Taylor graduated Cum Laude from Florida International University College of Law, where she obtained her Juris Doctorate. She made the Dean’s list five semesters in a row beginning Spring of 2020 until she graduated in the Spring of 2022. While in law school, she served as a member of the FIU College of Law Board of Appellate Advocates where she gained invaluable experience in appellate work.  As a Law Clerk, Taylor helps our team while at the same time gaining significant legal experience that will help her continue to succeed in the legal profession (she is anxiously awaiting bar results!). Taylor’s main hobby is traveling, spending time with her loved ones, and trying new cuisines!